Cant get a remote to work

Tiny
LYNNENROB
  • MEMBER
  • 1998 FORD EXPLORER
Hi I recently purchased a central locking remote for my Ford Explorer 1998 4x4 and I have followed the steps to try and get it to work, but I cant, my doors arent doing the lock cycle. The button to lock all doors on the inside of the car works to lock all doors I just cant get a remote to work
Wednesday, November 30th, 2011 AT 3:47 AM

26 Replies

Tiny
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Is the battery in the remote and is it in good condition?
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Wednesday, November 30th, 2011 AT 4:28 AM
Tiny
LYNNENROB
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Hi, the remote is brand new and so is the battery
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Wednesday, November 30th, 2011 AT 10:00 AM
Tiny
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Ok. Sometimes you have to program the remote to work with the controller. Check through the instructions to see if this is the case. There should also be a troubleshooting section at the back of the manual.

Make sure all electrical connections between the control unit and the vehicle's lock system were done correctly. Make sure you connected those wires to the proper relays and to the proper position on those relays.
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Wednesday, November 30th, 2011 AT 5:29 PM
Tiny
LYNNENROB
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Hi, I actually didnt install the central locking, it came with the car, it just didnt come with a remote, so I ordered a remote and I cant get it to work, I am turning the ignition from off to on 8 times and then pushing the remote button but nothing is happening.
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Wednesday, November 30th, 2011 AT 11:17 PM
Tiny
LYNNENROB
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Ok, ive checked all fuses, tried all the steps to get it to work. I have tried the off to run 8 times leaving it in on position and the locks dont lock then unlock (cycle)
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Thursday, December 1st, 2011 AT 2:18 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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Return the fob and request a new one. It sounds like the one you have may be defective. It sounds like you have followed the directions. Make sure to recheck wiring if you haven't already.
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Thursday, December 1st, 2011 AT 2:40 AM
Tiny
LYNNENROB
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Whats FOB? I dont know what wiring to check as I didnt put it in its the factory locks etc on it
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Thursday, December 1st, 2011 AT 3:10 AM
Tiny
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FOB is key fob. The remote. As my colleague states, it sounds like either the remote or the receiver is defective.
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Thursday, December 1st, 2011 AT 3:14 AM
Tiny
LYNNENROB
  • MEMBER
  • 18 POSTS
Where would the reciever be? Thanks for all this help guys I just bought the car and was told it had central locking but I didnt realise it didnt have a remote :-(
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Thursday, December 1st, 2011 AT 3:22 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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Is it a factory alarm?
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Thursday, December 1st, 2011 AT 3:25 AM
Tiny
LYNNENROB
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Yep
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Thursday, December 1st, 2011 AT 3:32 AM
Tiny
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The passive anti-theft system module is located behind the top right side of the dash.

Your vehicle may be equipped with electric door locks, but not necessarily remote door locks. That may also be why the remote isn't working. There's nothing to receive the signals from the remote.
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Thursday, December 1st, 2011 AT 3:38 AM
Tiny
LYNNENROB
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Oh ok. How can I tell if it does have remote door locks? What does the anti theft module look like
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Thursday, December 1st, 2011 AT 3:45 AM
Tiny
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It's a box with wires going to it. Some are black, some silver, others may be white. There may be a label on the bottom of it identifying its purpose.

The easiest way is to have a Ford dealer look up the installed factory options for the VIN.
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Thursday, December 1st, 2011 AT 4:14 AM
Tiny
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Just because there are buttons to lock and unlock the doors inside the vehicle doesn't mean that a remote entry system is installed.
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Thursday, December 1st, 2011 AT 4:15 AM
Tiny
LYNNENROB
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Ok thanks is the box inside or outside the car
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Thursday, December 1st, 2011 AT 4:18 AM
Tiny
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Inside. Behind the glove box/passenger airbag module.
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Thursday, December 1st, 2011 AT 4:24 AM
Tiny
LYNNENROB
  • MEMBER
  • 18 POSTS
Ok I went to my Ford Dealer and they said they couldnt use my Vin and look up the fastory settings. So they werent helpful at all. I took a picture of what is under my glove box can I upload it and you can tell me if its what im looking for?
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Thursday, December 1st, 2011 AT 5:33 AM
Tiny
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Yes. There is the option to attach an image. It should be just below the reply box. I can't guarantee whether we'll be able to tell anything from the picture, though.
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Thursday, December 1st, 2011 AT 6:50 AM
Tiny
LYNNENROB
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Hi this is under my glove box
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Thursday, December 1st, 2011 AT 8:23 AM

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