How do I get in touch with CARADIODOC - I need a radio for my T&C it is an infinity with Cass & CD

He should be getting to you once he gets online.

If you have the cd / cassette combo, you already have the Mitsubishi-built radio. I can tell you how to fix the volume control but the only chemical I have ever found to be 100 percent effective has not been available for many years. Some kind of nuclear waste, I guess. My little bottle has to last the rest of my lifetime.

As for the front speaker problem, pull one out and check if it has two or four wires going to it. If it has four, I can repair them. If it has two, you can try a different speaker from a salvage yard but more than likely there is a remote-mounted amplifier that must be looked at. The joystick on the radio can do that too but that's not real common.

That cover usually pops up from the rear edge closest to you, then is slides rearward. If you have a separate amplifier, there should be only two wires on each speaker. There is no common problem that causes them to quit intermittently. Wiggle the joystick just a little to see if that affects the speaker operation.

I can handle the switch problem. I found a source for new switches but now I know how to permanently fix the original ones.

Normally I have these radios done in a few days, but if there's any chance the intermittent speakers are caused by a problem in the radio, it would be smart for me to keep it for a couple of weeks. I run them in my Caravan to test them when there's an uncommon problem like that. I also take care of intermittent FM, even if that hasn't developed yet.

If you want to ship it to me, I'll send you my information in a private message or you can contact me directly through my personal e-mail. I don't make it public because people will send me stuff I know I can't fix, then I have to pay to ship them back. Most importantly, do not use UPS. They brought me 57 radios in three years and smashed 17 of them. They also destroyed a really expensive piece of test equipment that was insured and packed really well. They wouldn't go good for any of the items because their standard excuse is "it wasn't packed properly". I've had very good luck with Parcel Post, and they're less expensive. Fed Ex has been good too.

Don't use styrofoam peanuts or newspaper for packing unless you put the radio in a sealed plastic bag first. Peanuts can lodge in the mechanisms and not be noticed until after you get the radio back. Newspaper will scratch the display crystal so badly from the vibration of shipping that you won't be able to read the numbers.

Leave plenty of room around the volume control in case the package gets dropped. You might want to pull the knob off and keep it. If that knob gets hit it can shatter the circuit board behind it. That can take 8 - 10 hours to find and repair all the hairline breaks.

Note the locations of any dark spots on the faceplate at night indicating a bulb in that area is burned out. They are often intermittent and will start working again with a tap or from the vibration of shipping. If they work on my test bench I don't replace them because they're very tiny and expensive.

We'll discuss your second radio once we get the first one squared away.