Hello,
It sounds like the exterior door handle needs to be replaced.
Those outside handles break quite easily. Typically, the hinge part breaks. Which makes the door handle not to function.
The door handle is mounted on the door by 2 nuts.
In order to access them you will have to first remove the inner door panel.
https://www.2carpros.com/articles/door-panel-removal
I have attached diagrams below for your reference.
Please let me know if you have any questions.
Thank you.
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Thursday, January 20th, 2022 AT 6:54 AM