Vibrating after tire change?

Tiny
SHERRED223
  • MEMBER
  • 2023 GMC TERRAIN
  • 2.1L
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 10,000 MILES
Tires vibrating after getting the winter tires off and the original all-season ones back on.
Tuesday, June 27th, 2023 AT 1:43 PM

7 Replies

Tiny
JACOBANDNICKOLAS
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Hi,

Were the tires rebalanced when they were installed? Also, are you using the same wheels?

Let me know. Also, let me know if you feel the vibration more in the steering or the seat/floor of the vehicle. I ask because if it is in the steering, it is likely one of the front wheels. If you feel it more in the seat/floor, it is likely the rear.

Let me know.

Joe
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Tuesday, June 27th, 2023 AT 8:21 PM
Tiny
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They took the A/S tires off in November and they were fine. I went in April to get winter tires off and leave and there was a slight vibration but attributed it to the road that I was on. I got home and it was still doing it. The next morning when I left for work it was worse and lasted the whole 17 minutes ride to work and has been progressively worse. I took it back the first day and they couldn't find anything wrong, so I left. 3 days later it was way worse and once I hit 45 it started to shake, and I couldn't even drive to 50 to go on the highway it was so bad. So, I brought it back again and they found a "broken belt" on the driver's back tire. So they told me I would have to buy a whole set of tires because you can't mix and match them and they don't make the brand that's on there anymore (tires were on the car a year ago when I bought it) so I ordered Michelins a/s well 2 weeks later they came in the manager calls me and I told him the story and said I did not feel like I should pay for the tire because it was all fine when they put it in storage. So, something must have happened to it there. So, after 4 hours of waiting for him to call me back he says I will pay for the one tire just to be "the good guys" (I suppose) and also, he says oh I found the tire that matches (miraculous?) So okay I change one tire and leave and you guessed it still doing but like last time not really bad and then got progressively worse. 4th time I wring it in yesterday and he calls me last night and says well umm we had to do a forced balance on it so the charge is $278 and I said why am I being charged for something that is not my fault. He says not our fault either. So what do you think?
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Wednesday, June 28th, 2023 AT 4:16 AM
Tiny
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I think he forgot to balance that last tire he put on.
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Wednesday, June 28th, 2023 AT 4:16 AM
Tiny
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Hi,

If there wasn't a vibration prior, I have to agree with you. I've balanced tires a thousand times and never had an issue with traditional spin balancing. The forced balance mimics the weight on the tire while being balanced. I guess if you drove at really high speeds, it would be a good idea, but we don't have the autobahn.

Did he balance the tires at his shop? If so, can he explain why it wasn't needed in the past? Tire balancing is 99% time/labor. If he did it, he should be able to cut the price a lot.

It's a thought.

Let me know.

Joe
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Wednesday, June 28th, 2023 AT 8:30 PM
Tiny
SHERRED223
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Hi Joe, well, I went and picked it up and paid "under protest" and he kept insisting that if it wasn't done now, it would have been done and I would have had to pay at the time they changed my winter tires in April. I said, "Well wouldn't that have been a lot better than me having to come here 4 wonderful times with my high anxiety and the cost to take time from my job to sit here for 2.5 hours each time before you even brought inside. I am not happy about this! I told him this. So, he tries to console me or pacify me by saying that they took off the balance cost for when they changed the tires. I said "Well, you said includes balancing and the air thingies with the price of the tires". So, he took $178.00 off for that original balance and still charged me $278.00 for the forced one. OMG, I don't know what to do here.
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Thursday, June 29th, 2023 AT 3:30 AM
Tiny
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Also, what can I do about this now that I have already paid for it? I suppose I scr**ed myself I think. And how much was the orifical price for a forced balance? Wowzer looks like $456.00 Holey Moley and this is at the GM dealer service department, not cool.
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Thursday, June 29th, 2023 AT 3:41 AM
Tiny
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The only thing I can suggest is to tell them you never authorized that amount of money for a tire balance.

Did they even ask you?

Joe
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Thursday, June 29th, 2023 AT 9:47 PM

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