This is due to the mode door actuator is not functioning. The fact that it blows on defrost only is due to that being a default position when this actuator fails. So this is a safety feature that is meant to do that so that if it does fail you will always have defrost so the windows don't fog up.
I attached the process for your review. The mode door is number 3. Let us know if you have questions. Thanks
Images (Click to make bigger)
SPONSORED LINKS
Friday, November 27th, 2020 AT 3:58 PM