When you say it opens manually, does this mean you must lift it up or the motor lifts it when you use the key manually? If you need to help or lift the lift gate yourself chances are the lift motor module has gone out, but to be sure we should do a CAN scan to see if any of the body codes come up. You can get a CAN scanner (Controller Area Network) which will work on most cars from Amazon.
Here is a video to show you how:
https://youtu.be/u-4syLc-ifQ
Here is how to change the unit out. Check out the images (below). Please let us know what happens.
Images (Click to make bigger)
Tuesday, November 28th, 2023 AT 9:30 AM