starter issue?

2010 JEEP GRAND CHEROKEE
88,000 MILES • 3.7L • V6 • 4WD • AUTOMATIC
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EVELKA
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Hi, my boyfriend just got the vehicle listed above with reconstructed title. car runs with no issues, but the previous owner said that he ran into issues with the starter and hit it to make it to work. My question is, what might cause the issue? He said it happened to him only once. My other question is, if it happens again what is the best thing to do to start the car? can i jump it though or its not recommend it?
Sep 24, 2022 at 4:52 PM
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SQM
  • AUTOMOTIVE REPAIR CONTRIBUTOR
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Hello,

If they were able to start it by tapping on the started, it typically points to a faulty starter. Tapping on the starter can work when the starter is not engaging. But it is not a full proof way to start when the starter is faulty.
Since it only happened once it could be due to other component like a loose wire to the starter.
Usually when the starter goes out it will happen all the time or at least most of the time.
If the starter indeed is bad, you won't be able to jump start it. As the jump start is meant to work when the battery is drained or bad.

Here are a couple of helpful guides:

https://www.2carpros.com/articles/how-a-starter-and-solenoid-works
https://www.2carpros.com/articles/starter-not-working-repair

I have attached the starter replacement and test procedure below for your reference.

Let me know of any questions.
Thank you.
Sep 24, 2022 at 6:20 PM
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EVELKA
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Hi, that's what I thought might be wiring issues. So far, we haven't had any issues. Thank you so much. Ev
Sep 24, 2022 at 6:40 PM
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SQM
  • AUTOMOTIVE REPAIR CONTRIBUTOR
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You are welcome. Let me know if you come across anything.
Sep 24, 2022 at 6:50 PM
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EVELKA
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like always i will, you guys rock!!! You always help me with my issues and concerns. Again, thank you so very much. Ev
Sep 24, 2022 at 9:01 PM
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SQM
  • AUTOMOTIVE REPAIR CONTRIBUTOR
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Your support is much appreciated!
Thank you again for using 2CarPros.
Sep 24, 2022 at 9:13 PM