Hi Allisa,
If the starter is smoking unfortunately, that means the motor has failed. More than likely the motor got hot and it shorted internally. As long as the motor can turn over and is not seized which sounds like it is not, then the starter just failed.
Unfortunately, it does happen. It is rare that new parts fail but it happens enough that I don't over think it anymore. If the part failed, it failed. I would replace the starter (should have a part warranty if it was purchased new) and then test your voltage going to the starter just to make sure it is around 12 volts. If so, then the starter was just an inferior product.
Let me know if you need more info. Thanks
SPONSORED LINKS
Tuesday, July 16th, 2019 AT 12:37 PM