Saturday, February 15th, 2020 AT 11:31 AM
Hi, my name is Joel. My rear power lift-gate touch pad on the outside of the vehicle isn't working, so I can't open the lift-gate from the outside manually, it opens using my remote and I can also open it using the console button by the radio. Once it is open the touch pad button to close it works perfectly fine, so it's just the touch pad on the outside of the lift-gate that isn't working to open it, so I bought a new one to replace it. I went ahead and ordered the part and received it before I took any of the paneling off of the vehicle and looked at it, when I received the replacement touch pad I looked at it and at the end of the wiring was hooked into a connector. So I figured once I took everything off the touch pad we're just disconnect from a terminal and I could connect this one in, but that wasn't the case. The wires from the touch pad 1 my car are connected to a terminal that also has the license plate wires connected to it, so in other words the replacement that I received with the connection at the end of it is useless because there's nowhere for me to connect it to. I have to physically remove the old wires from the terminal and insert the new ones inside the existing terminal, but I'm having a problem removing the wires from the connector that I have on the replacement. I have tried fooling around with it a bit and I know that there are a lot of different terminals in a vehicle and each one has a different way of being able to remove the wire from it, as I said I tried to remove the wires with a small screwdriver but had no luck. I wanted to know if anyone could give me advice on how to remove these wires from this connector so I can put it into the existing terminal in my vehicle. I will add on some pictures to show what I'm talking about and to give you an idea of the problem that I am happy and you can see the connector for itself. If there's any way to remove the wires from the connector please let me know. It would save me a lot of time having to return it and order another one without the connector. If at all possible if you know exactly how to do this, please send me a video so I can see someone else doing it and I will know exactly how it needs to be done. It is easier for me to fix the problem if I can physically see someone else doing it. Thank you