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Rear glass that slides down will not go down

Tiny
BRYANGRODY
  • MEMBER
  • 2010 FORD EXPLORER SPORT TRAC
  • 4.6L
  • V8
  • 4WD
  • AUTOMATIC
  • 100,000 MILES
I just got this vehicle. The rear glass that slides down will not go down when I hit the switch. I've checked and there's voltage getting to the motor and regulator and I even replace those but it still will not do anything. I have read on order models there is some sort of training procedure but I have not seen one for this generation to Sport Trac. Is there one?
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Wednesday, July 3rd, 2019 AT 8:37 AM

7 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,536 POSTS
Hello,

There does not say there is a reprogramming to the new motor. here are the instructions and diagrams to do the repair. Do you get power at the motor and ground? Here is a guide to help:

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

Check out the diagrams (below). Please let us know what you find.

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Thursday, July 4th, 2019 AT 3:33 PM
Tiny
BRYANGRODY
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  • 4 POSTS
Thanks Ken,

It is actually the motor and regulator to the rear glass of the truck not in the door. I should have been more clear. Do you have any information on that? Thanks!
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Thursday, July 4th, 2019 AT 6:18 PM
Tiny
KEN L
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Yep, the new motor needs to be initialized. Here are the instructions for the repair below. Check out the diagrams (below). Please let us know what happens.
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Friday, July 5th, 2019 AT 10:57 AM
Tiny
BRYANGRODY
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  • 4 POSTS
Hi Ken,

I tried the initialization procedure with no luck. Thanks for the information. Do you have the pinouts of the plug going to the motor?

Thanks,
Bryan
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Friday, July 5th, 2019 AT 12:52 PM
Tiny
KEN L
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  • 47,536 POSTS
There is an Acc/Delay relay that I would look at in the smart junction box on the left side of he dash. here is a guide to help check it with the wiring diagrams for the rear window:

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

Check out the diagrams (below). Please run this test and get back to us.
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Friday, July 5th, 2019 AT 1:09 PM
Tiny
BRYANGRODY
  • MEMBER
  • 4 POSTS
Ken, I'm stumped! I trace the wires on the plug and checked all the voltages everything going to the motor is correct I get 12 volts where I should get 12 volts in the switch goes 12 volts when I go up in 12 volts when I go down but the motor does nothing. I even tried plugging in the old motor and doing the initialization procedure and neither motor does anything. I am thinking about trying to get a warranty replacement and try another motor and regulator what do you think? Thank you for all your help.
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Friday, July 5th, 2019 AT 6:44 PM
Tiny
KEN L
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  • 47,536 POSTS
I would check the system grounds next, connect the test light to power and run the test. Let me know.
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Sunday, July 7th, 2019 AT 1:03 PM

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