Rear liftgate will not close with any button or fob?

Tiny
OCTANE1Z
  • MEMBER
  • 2014 INFINITI QX60
  • 3.5L
  • 6 CYL
  • 2WD
  • 196,888 MILES
My rear gate will not close with any button or fob and I can't pinpoint why. I've reset it tried programming the hieght and nothing seems to work. It opens with all buttons and power off or manual.
Thursday, December 5th, 2024 AT 4:06 PM

1 Reply

Tiny
STEVE W.
  • MECHANIC
  • 13,560 POSTS
Okay, so it opens fine with everything, but it doesn't close with anything but by pushing it closed. That sounds like one of the limit switches that tells it that it is open, and it isn't switching to tell it that it can close. As it powers open and the latch works it sounds like all the systems operate, just that it doesn't sense that it's open. To tell for sure you will need a scan tool that can read the door switch positions through the body module. With it you can pinpoint what the issue is as the switches change state from open to closed as the hatch opens. No real way to troubleshoot it though as the controls are inside the modules and the switch is part of the motor assemblies.
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Friday, December 6th, 2024 AT 12:28 AM

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