Hello, I'm Danny.
Have you verified/are you sure you have the correct size/length replacement axle?You might want to take the old and new axle and perform a comparison seeing if both ends are the same length. Here is a tutorial showing how to replace the axle:
https://www.2carpros.com/articles/replace-cv-axle
Also, If you see they are actually they are the same I usually try using a a deadblow/Rubber mallet and tap on the outer end to help seat the axle. I've attached a picture below of other instructions. Hope this helps and thanks for using 2CarPros.
Danny-
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Sunday, June 30th, 2019 AT 6:24 PM