No windows work, Interior lights not working

Tiny
SERENITY RAIN
  • MEMBER
  • 2002 MERCURY
  • 3.6L
  • 6 CYL
  • FWD
  • AUTOMATIC
  • 208,000 MILES
Windows none of them work at all, interior lights either. I replaced fuses, new switch, checked wires in door hinge. Now I bought a relay but not sure where it goes or if this could be problem. We even tried hot wiring to door locks that did not work, no sound under dash either. Please help.
Tuesday, July 4th, 2017 AT 1:09 PM

3 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,536 POSTS
Hello,

Yep I can help what model is it?

Cheers, Ken
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Wednesday, July 5th, 2017 AT 5:17 PM
Tiny
SERENITY RAIN
  • MEMBER
  • 2 POSTS
2002 mercury Sable
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Saturday, July 8th, 2017 AT 11:02 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,536 POSTS
Okay, there is a battery saver and a accessory relay that supplies power to all of the accessories you have described. Here are some wiring a relay locations so you can do some testing to confirm the failure.

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

and

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

Please run some tests and get back to us we are interested to see what it is.

Cheers, Ken
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Saturday, July 8th, 2017 AT 8:13 PM

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