radio installed there is no sound

2016 RAM 1500
4,500 MILES • 5.7L • V8 • 2WD • AUTOMATIC
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DOMONIC JACK
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  • 2 POSTS
I had a Tesla style radio installed, and I was adding a loc to the system using the factory sub wires and a wire brushed against a positive speaker terminal. it arched and now I have no sound from any speakers except my aftermarket sub-woofers. I have checked every fuse in the fuse box including the hidden fuse in the inline fuse holder and even the fuse on the back of the radio all are fine. I also pulled the negative battery cable and left off for thirty minutes or so and still nothing. any help would be great.
Mar 19, 2019 at 6:51 PM
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STRAILER
  • ASE Certified Mechanic
  • 54,832 POSTS
  • ASE Certified Mechanic
Hello,

Have you checked for power at fuse # 67 and 71 in the under hood fuse panel? Here is a guide to help test it and the radio wiring diagrams so you can see how the radio works with the fuse locations as well:

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Check out the diagrams (below). Please let us know what you find. We are interested to see what it is.

Mar 21, 2019 at 11:39 AM
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DOMONIC JACK
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Yes, I have checked 67 and 71. every single fuse is good. I even checked the fuse that is not in the fuse box. It's in a in line fuse holder in the cluster of wires by the battery.
Mar 21, 2019 at 5:02 PM
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STRAILER
  • ASE Certified Mechanic
  • 54,832 POSTS
  • ASE Certified Mechanic
On pin #43 can you check the ground. here is a guide:

https://www.2carpros.com/articles/how-to-check-wiring

Let me know.
Mar 23, 2019 at 10:53 AM
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