Okay. Before you replace anything, the battery must past a load test. A discharged battery will cause all sorts of issues, so we need to start with that.
As for the 11 volts, that is not what is going to cause it to fail. A battery with 11 volts can pass a load test because it is all about the amperage that the battery has.
Here is a guide that talks about this:
https://www.2carpros.com/articles/car-battery-load-test
I would suggest load testing the battery again and if it fails, replace it and then let's get into the no power issue if that is still there.
Thursday, November 18th, 2021 AT 9:03 AM