Hi,
There have been various technical service bulletins related to issues regarding the navigation, but none for what you described.
When you took it for repair, was it at a dealership? There are updates that may take care of the issue.
Also, has anyone scanned the can-bus for diagnostic trouble codes? CAN stands for controller area network.
Basically, the different computers/modules are tied together via a few wires. In this case, there is a navigation module. This type of scan will retrieve codes regardless of the module storing them.
Here is a link that shows how it's done:
https://www.2carpros.com/articles/can-scan-controller-area-network-easy
Let me know.
Take care,
Joe
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Sunday, December 4th, 2022 AT 8:40 PM