Message on dash starting disabled?

Hi,

Does it say starting disabled due to theft? If that is the case and if you have a spare key, try the spare key to see if it makes a difference.

Also, I need to know if the vehicle has a factory remote start system.

If a spare key makes no difference, I suspect ultimately, we will need to have the can-bus system scanned for codes.

CAN stands for controller area network. Basically, the different computers/modules are tied together via a few wires. This type of scan will retrieve codes regardless of the module storing them.

Here is a link showing how it's done:

https://www.2carpros.com/articles/can-scan-controller-area-network-easy

If you suspect it is the anti-theft and don't have a spare key to try, turn the key to the run position and allow it to sit for approximately 10 minutes. See if the lights turn off and the vehicle starts.

Let me know.

Joe