Hello,
It sounds like you have an issue with the blend door actuator.
When the temperature knob gets turned it controls that actuator, which switches the air door from hot to cold or cold to hot.
That actuator can malfunction and get stuck in one position.
The blend door actuator is located under the dash on the right side of the center console (see diagram).
Here is a helpful guide:
https://www.2carpros.com/articles/replace-blend-door-motor
I have attached diagrams for your reference.
Please let me know if you have any questions.
Thank you.
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Friday, November 5th, 2021 AT 9:43 AM