Lost entertainment light visual?

2020 CHEVROLET SILVERADO
38,500 MILES
Avatar
1SEER7
  • MEMBER
  • 2 POSTS
My radio is working via steering wheel controls but have a blank screen, my air is working where I had it saturday but lost lights on knobs and ability to turn up or down.
Jul 6, 2023 at 11:29 AM
Advertisement
Avatar
STRAILER
  • ASE Certified Mechanic
  • 54,832 POSTS
  • ASE Certified Mechanic
When you say lost the "entertainment lights" do you mean the info display module? We should start by checking the fuses with the system on. This guide can help, and I have included where the fuses are in the images below:

https://www.2carpros.com/articles/how-to-check-a-car-fuse

If all fuses are okay, we need to run a CAN scan, you can get a CAN scanner (Controller Area Network) which will work on most cars from Amazon.

here is a video to show you how:

https://youtu.be/u-4syLc-ifQ

I have seen the info screen go bad due to heat inside the cab (windows up in the summertime). It sounds like the radio has gone out, does the info screen work for other functions? Here are the radio wiring diagrams so you can see how the system works. Check out the images (below). Let us know what happens and please upload pictures or videos of the problem so we can see what's going on.





Jul 7, 2023 at 11:05 AM
Join 2CarPros for free, one of the most advanced car repair communities on the internet. From first-time drivers to seasoned mechanics, everyone is welcome to reply, share details, and get better answers. You can add a temporary image or video first; uploads are limited to 20 MB.
Ask a Free Question
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.