I assume they did the proper testing to come to this conclusion, but you are correct that if the other functions are working then that is a good sign the clock spring is not the issue.
However, the way this works is there are separate circuits on the spiral cable so it still could be the clock spring.
https://www.2carpros.com/articles/symptoms-of-a-bad-airbag-clock-spring
The way to confirm this is we need to go to the BCM with a scan tool and turn the turn signal on and see if the BCM sees the switch. If it does then the switch, clock spring, and wiring are fine. Then the most likely cause is the BCM as it is responsible for sending out the signal to the cluster and the lights.
This signal is sent via the communication network, so we are not going to be able to monitor the voltage as it is not going to be a single circuit.
https://www.2carpros.com/articles/can-scan-controller-area-network-easy
The wiring diagram is below for this but let us know a little more detail about how they found it was the clock spring.
Thanks
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Tuesday, January 25th, 2022 AT 4:00 PM