HELP ...1997 Jeep wont start - has Viper Alarm- new battery

1997 JEEP
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KAH
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Hi,
we just got a used 1997 Jeep - having some battery probs. then it just died... so we replaced the battery today... BUT did not know anything about the Viper alarm system. Now its dead.. wont turn over at all.. have power though, lites work...etc. Could the alarm have turned off the car? How do we reset it? Or override it? We are stranded!!! Please help...
Thanks
Kah
Feb 12, 2007 at 3:19 AM
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CARUNDELL
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[quote:4c75631288="kah"]Hi,
we just got a used 1997 Jeep - having some battery probs. then it just died... so we replaced the battery today... BUT did not know anything about the Viper alarm system. Now its dead.. wont turn over at all.. have power though, lites work...etc. Could the alarm have turned off the car? How do we reset it? Or override it? We are stranded!!! Please help...
Thanks
Kah[/quote:4c75631288]

Hey Kah,
Should I assume you do not have a remote for the alarm system? If so, there is usually a small "valet switch" mounted somewhere underdash or on a kick panel. This may or may not work as all aftermarket alarms are different. The only other alternative would be to remove the alarm system and restore the wiring back to original. Not to terribly hard, bu tI don't recommend unless you have some basic wiring knowledge. Let me know and I can send along a wiring diagram to assist you!

Chris
Feb 12, 2007 at 3:35 AM
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KAH
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OMG... Thanks Chris for answering so fast!! We do have 2 controlls.. one from Jeep and the viper... I dont understand whats going on at all... tried to open the doors with the key to reset.. but nothing! My poor husband has been working on this for 2 days now in the chicago cold....
Feb 12, 2007 at 3:47 AM
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KAH
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my husband just came in and said he found the switch - and now the lite on the dash is on... but there is also another switch - says on/off... it has always been in the on position?
Feb 12, 2007 at 3:49 AM
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CARUNDELL
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[quote:e5f9253273="kah"]my husband just came in and said he found the switch - and now the lite on the dash is on... but there is also another switch - says on/off... it has always been in the on position?[/quote:e5f9253273]

Hey!
And arming/disarming w/ the remote will still not allow the vehicle to restart?

Chris
Feb 12, 2007 at 3:54 AM
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KAH
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NO... Its dead.. like no power at all... the fan turned a we bit... but nothing....
Feb 12, 2007 at 3:57 AM
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KAH
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when we replaced the battery.. it sat without one in it for overnight till we were able to get one...then today we read that the viper should of been set to disengage it prior...that it has a short term memorie?? so we were thinking the viper has turned off the car?
Feb 12, 2007 at 3:59 AM
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CARUNDELL
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???? as in the battery is dead/very little juice? I noticed you replaced the battery, are you certain its fully charged???
Feb 12, 2007 at 4:01 AM
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KAH
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My family has had some real hard time over the past few years.. husband sick, and I lost my job. Our truck was not working.. so our landlord gave us this Jeep!!! Said to pay her later so I could find work... she didnt tell us anything about it, just it would not start. So we jumped it and got it home... it ran for a week or so... few jumps inbetween. But its really cold here and its outside. She never even told us of the alarm system, nor how to work it.?
Feb 12, 2007 at 4:02 AM
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KAH
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yes .. its a new one... and we jumped the old truck from it.
Feb 12, 2007 at 4:03 AM
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CARUNDELL
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ok ...... this is frustrating for me cause I really want to help! am going to pm you my business ph #, call me so we can get some clarification/more info ......or send me your #/cell# and we'll do this on my dime!!!
Feb 12, 2007 at 4:08 AM
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KAH
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I PM u the #.. he's back now...
Feb 12, 2007 at 4:12 AM
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KAH
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All I can say is THANK YOU SO MUCH for all your help... It's above all I ever thought we would get!! You are a great person.... Bless you.....


https://www.2carpros.com/forum/automotive_pictures/58886_Mar2334_1.jpg

Feb 12, 2007 at 4:51 AM
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CARUNDELL
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You are very welcome! We all volunteer our time here! I know what its like to have tough times and be stranded too boot! Hopefully we can get some of the worry of your shoulders!

Warmest Regards!

Chris

p.s. Awesome pic! LOL
Feb 12, 2007 at 5:01 AM
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KAH
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glad you liked it... I rescue Chameleons... I have 8 of them I care for now. Most are sick/injured....they are the best pets!!! Very sweet souls.... here is another to make you smile.....


https://www.2carpros.com/forum/automotive_pictures/58886_shazzy_beautiful_1.jpg

Feb 12, 2007 at 5:12 AM
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CARUNDELL
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Wow! Very colorful little guy! We rescue dogs and have 4 here (plus 3 cats LOL) Talk soon!

Chris

p.s. sorry for my bad manners, completely forgot to get your names!
Feb 12, 2007 at 5:30 AM
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KAH
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Its Bill and Karen... Nite for now... and thanks again.....
Feb 12, 2007 at 5:31 AM
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KAH
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I just wanted to let you know and thank you for all your help.. it was the starter AND I found someone to come to our home and change it out!! He didnt even charge for his time... just the part!! OMG.. I feel soooooo happy right now.
Please pray for us, and that I can get a job now... and KNOW how much you are appreciated for your time and help!!!
Bill and Karen
Feb 18, 2007 at 10:05 PM
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CARUNDELL
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[quote:a4b6cb88a6="kah"]I just wanted to let you know and thank you for all your help.. it was the starter AND I found someone to come to our home and change it out!! He didnt even charge for his time... just the part!! OMG.. I feel soooooo happy right now.
Please pray for us, and that I can get a job now... and KNOW how much you are appreciated for your time and help!!!
Bill and Karen[/quote:a4b6cb88a6]

Wow, totally awesome! So very glad to hear things are back on an even keel and ya got someone to help ya out too! Keep me informed of your status and how things are! Also keep in mind ya got folks here to help!

Chris

p.s. ya got my email and biz #, NEVER hesitate to use them!
Feb 19, 2007 at 1:19 PM