Heating vents

This message is for ken, I thank you for this reply, you sent me pictures, the first one is the complete assembly, i'm sure this assembly is the same for most of these vw cars, I have a tdi and, I just got this heater done under the warranty, I went back 3 or 4 times and tried to show them the problem, maybe this vw dealer is not aware of this, would you know of a dealer in new york who can look at this, I 'm kind of scrared to open this up, its only the right side not the left, i've worked on cars before and I know what I should do , now my next question on the right hand side of the console, if I remove the panel is the motor 4 and 5 are they where I can see them, and can they have connected the wires wrong, do the motors have the same connector.

I thought they were 5 motors two on the left and one where the air comes into the car and the others were in the right side, am I wrong, I will do in the morning and i'll let you know what I find, I took the left once out and saw a red wire on the heater box, where would the grounds be?Are they near there?

Here is what happened, when the car was build they install the dash in, the defrost vent tubing is on the underside of the top of the dashboard, so when either the company or the dealer put back the dash together they tweeked the gasket and the round tubing that connects the defroster tube. So the air is weakened when it comes out, it is like piercing a hole into a water hose and expecting the end to have the same pressure at the end of it, when the garage that I went to they looked under the dash and the gasket was inside the tube, so when I put the fan on the drivers seat became cold from the outside air and the top of the dashboard I could feel the cold air, the garage also told me that the dealer should of never dismantled the dash to remove the heater core, that is what the dealers, anyone, also when I either took a left or right turn there was a breeze of cold air from this tube, I was mistaken when I mentioned the motors there still could be a new problem but I will only find out next year when it will be cold , those were the symptoms it had, whomever wants their car fixed they need to take it to a specialty shop who only does vw,
this shop went under the dash to see, and that's what they found, they had to use a prybar and they put in a piece of wood to close this gap because they remove this weatherstrip, i've heard that a lot of tdi owners have had at some point a problem with the heat, it take's someone to look under there, because when they put the dash in they always tweek this gasket and tube.