1997 Chevy Astro Blown Engine

GMC
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LBASHE
  • MEMBER
  • 1 POST
I recently took my '97 Chevy Astro van (107K miles) in for service. It had been leaking red fluid even though the water pump had been replaced in December. After a $900 bill, seals etc needed replacing, the dealership failed to securely fasten the engine-oil fuel line resulting in a blown engine on the way home. The dealership has offered to rectify the issue by offering two options. 1) replace the engine using an engine that has 68K miles on it, 100 day warrantly or 2) instal a crankshaft kit, 12 mo/12,000 mile warranty.
The trouble is I have lost all faith in this dealership and I don't trust them as far as I can spit. Having trouble deciding which is the better option. I'm trying to up the warranty on the replacement motor to 100K. HELP!!:cry:
Apr 3, 2006 at 12:54 PM
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BURRBRIAN
  • ✓Experienced Mechanic
  • 158 POSTS
Hello, it seems to me that you have gone from mechanical question to one of a legal nature. You might consult an attorney and see if you can have another shop do what you need and bill the other for it. Possibly the dealer could give you a better warranty on the replacement motor if you go that way. Hope you don't have to get too nasty and mean about it. :evil:
Apr 4, 2006 at 1:08 AM

Suggested Repair

Treat this as a legal and warranty issue rather than choosing a repair solely on the dealer's terms. Consult an attorney about having another shop perform the needed work and bill the dealership, and ask the dealer for a stronger warranty if accepting its replacement engine.

Conversation Summary

The owner of a 1997 Chevy Astro van said a dealership left an engine oil or fuel line unsecured after service, causing the engine to fail on the way home. The dealer offered either a used engine with 68,000 miles and a 100-day warranty or a crankshaft kit with a 12-month/12,000-mile warranty. The expert said the matter had become legal and suggested consulting an attorney, possibly using another shop and billing the dealer, and seeking a better warranty.

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