1999 Ford Explorer 4WD Low Stuck
Suggested Repair
Block the wheels, put the vehicle in neutral, and set the 4x4 selector to auto. Lightly tap the shift motor at the back of the transfer case with a small hammer; do not strike it hard. If the indicator goes out, shift back to park and engage and disengage 4WD several times. If it remains stuck, the GEM module that controls electrical functions may have failed.
Conversation Summary
A 1999 Ford Explorer with about 183,000 miles was left in 4WD low and would not return to 2WD after the driver tried neutral, switching modes, and shutting the vehicle off. The expert advised blocking the wheels, selecting auto in neutral, and lightly tapping the transfer case motor, which can stick when rarely used. Hitting it too hard can damage the motor. If that does not release it, a failed GEM module is another possible cause. After it releases, engage and disengage several times to free the system.
