Windshield washer has stopped working

Tiny
WWASKO
  • MEMBER
  • 2000 FORD EXPLORER
Other Category problem 6 cyl Four Wheel Drive Automatic 117000 miles

My windshield washer has stopped working. It stopped during a recent cold spell but won't work at all during any weather conditions. The tank is full of fluid. Could the line be clogged? How do I test it? Where is the washer pump located? Is it separate from the wiper motor?
Sunday, February 3rd, 2008 AT 10:43 AM

13 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 48,363 POSTS
Hey WWASKO,

Can you hear the washer motor running when you hit the button? if so then the nozzles are clogged which is a common problem, take a small pin while the washer pump is working and then unplug them, if you can hear the pump motor running check fuse #12 7.5A (in fuse box left side of dash) then check washer relay (underhood) there is a relay for front, and one for rear washer. The pump is located bottom of reservoir.

Here is a guide that tell you what you are in for when replacing the washer motor.

https://www.2carpros.com/articles/how-to-replace-a-windshield-washer-pump

Please let us know happens so it will help others.

Best, Ken
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Thursday, December 15th, 2016 AT 7:28 PM
Tiny
RMOORE09
  • MEMBER
  • 132 POSTS
  • 1999 FORD EXPLORER
  • 204,560 MILES
Hello, My windshield washer pump sometimes will work but not always. When I press the button the wipers will move but the fluid wont spray. Sometimes it will spray. What could be the problem?
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
SATURNTECH9
  • MECHANIC
  • 30,869 POSTS
Do you have a multimeter to do some testing?
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
RMOORE09
  • MEMBER
  • 132 POSTS
Yeah, Im an Electronics Technician lol, Should I check the fuses?
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
SATURNTECH9
  • MECHANIC
  • 30,869 POSTS
Sorry it took so long to respond but I havent been getting my email alerts to say I got response to questions I have answered. If it works sometimes its not the fuse. When its inop see what your missing power or ground. Lets start there.
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
CJ MEDEVAC
  • MECHANIC
  • 11,005 POSTS
I STUMBLED ON A POST W/ NO ALERT---SENT MESSAGE TO MIKE

I DON'T ANSWER "IN VOLUME" AND MIGHT GO DAYS WITHOUT AN ALERT ANYWAY

ARE YOU GETTING THEM NOW saturntech9?

THE MEDIC
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
CADIEMAN
  • MECHANIC
  • 3,544 POSTS
Check the switch in the jug remove it and check the screen on it. It may need cleaning including the jug. If thats clean and the motors running. Check for clogged nozzles
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
  • MEMBER
  • 0 POST
  • 2004 FORD EXPLORER
  • 60,000 MILES
My windshield washer motor went out, I replaced with new. Now my wipers quit working. What do I do now?
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
You need to find out why.

Start with checking the fuses with a test light to see if any are bad.

Tap on the wiper motor to see if it starts. If it does, then the motor is bad.

Roy
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
  • MEMBER
  • 0 POST
  • 1993 FORD EXPLORER
  • 110,000 MILES
The washer solvent pump is not working. Before I go and take the bottle out, I'd like to check the fuse first, however, I do not know what fuse to look at. Any suggestions?
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,885 POSTS
It should be in the owner's manual. Let me know. Also, you should be able to see a burnt fuse in the box.
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
ALLABOUTMATH
  • MEMBER
  • 1 POST
  • 2000 FORD EXPLORER
2000 Ford Explorer V8 All Wheel Drive Automatic

I replaced the pump and still nothing. I do not even hear the pump running. What is my problem.
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)
Tiny
BLUELIGHTNIN6
  • MECHANIC
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Check for faulty fuse and / or front washer pump relay
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Thursday, December 15th, 2016 AT 7:30 PM (Merged)

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