Hello,
It sounds like the vehicle has an issue with EVAP canister being clogged or a faulty vent valve for the EVAP system.
https://www.2carpros.com/articles/how-emission-control-systems-work
If there is a clog in the fuel tank evaporation system or the valve is stuck then the gases wont be able to escape the tank and will create a bottle neck affect on the fuel filler tube. This will cause the fuel to spill out or have the pump shut off over and over.
Have you scanned the vehicle for the trouble codes? This can help diagnosing the issue.
You can take the vehicle to any of your local auto parts store and they can scan it and let you know the codes. And let me know what those codes are.
https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing
Please let me know of any questions.
Thank you
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Sunday, September 12th, 2021 AT 11:36 AM