Hi and thanks for using 2CarPros. Com. That is a question we usually do not see on here. I have the same issue and questioned the parts store with little to no solution. Honesty, I just purchased the vinyl cleaner and protectant from a parts store. I am not sure where you are located, but the products made by Griot's are excellent. After cleaning, it took two applications of the protectant, but it looks new.
I hope this helps.
Take care,
Joe
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