Cigarette/power socket loose

2011 MERCURY MARINER

123,679 MILES • 3.6L • 2WD • AUTOMATIC

NIMI

MEMBER
3 POSTS

I received this car as a gift for Christmas .
I have already needed to repair the power steering component.
My power socket for charging phones etc, is loose. Not the part that the charger fits into, the actual socket. It moves around the edges.
I also have a charging port but it doesn't work.
Can you help w both issues?

Mar 19, 2021 at 8:45 AM

KASEKENNY

✓ASE Certified Mechanic
18,907 POSTS

More than likely the power outlet that is loose just needs to be replaced. There are tabs on this inside of it that secure it in place.

Below is the info on how to replace it. You should be able to find the tool at most parts stores.

As for the charging port that is not working, can you get a picture of where this is so that I can get an idea on what to track down for it.

Thanks

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Mar 19, 2021 at 7:33 PM

NIMI

MEMBER
3 POSTS

Thank you. For the info and pic to help locate and replace..
I won't be able to get the pic until tomorrow.

Mar 20, 2021 at 7:14 PM

KASEKENNY

✓ASE Certified Mechanic
18,907 POSTS

No problem. We will be here. Thanks for the update.

Mar 21, 2021 at 3:56 PM

Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.