YOU or someone familiar with auto repair needs to talk to the guy your daughter talked.
Communication can get lost. So often I explain something to a customer thinking they are understanding, but in reality they totally mis-construe the essence of the conversation. People aren't used to hearing much of the mechanical jargon. I try to expain something as best as possible, but still don't always leave the custumer with a complete understanding. I had a conversation with a customer and gave him some recomendations. While on the phone, he expains it to his wife. What he said was certainly not what I said. His description sounded like the car was going to blow up if they didn't follow my reccomendations.
OR have it looked at by another shop for a second opinion.
Friday, June 1st, 2007 AT 3:32 AM