Good evening,
Is the check engine light on? If it is, do you know the code?
I attached a flow chart and possible issues.
https://www.2carpros.com/articles/automatic-transmission-problems
The throttle position sensor is critical in shifting. If the ECM does not see the signal, it will not shift.
Check the voltage with a scan tool to see if there is a signal being sent to the ECM.
Roy
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Thursday, February 13th, 2020 AT 6:59 PM