Actuator blend motor replacement

Tiny
LOU STUDIO
  • MEMBER
  • 2011 DODGE JOURNEY
  • 4 CYL
  • 4WD
  • AUTOMATIC
  • 107,000 MILES
Need diagram (step by step) on how to disassemble dash so I can get to unit to replace. I took out glove box but cannot fit tools in space given to remove unit.
Tuesday, December 5th, 2017 AT 5:33 AM

8 Replies

Tiny
STEVE W.
  • MECHANIC
  • 13,461 POSTS
If you have the lower panel out and the glove box you have gone through the steps for removal already. The next is to disconnect the wiring and remove the screws that hold the actuator. Here are the OEM directions -

Left Side -
Disconnect and isolate the negative battery cable.
Remove the silencer from underneath the passenger side of the instrument panel.
Remove the glove box bin See: Body and FrameInterior Moulding / TrimGlove CompartmentService and RepairInstrument Panel Glove Box - Removal.
Disconnect the wire harness connector (1) from the blend door actuator (2) located on the left side of the HVAC air distribution housing (3).
Remove the two screws (4) that secure the blend door actuator to the air distribution housing and remove the actuator.

Right Side -
Disconnect and isolate the negative battery cable.
On LHD models, remove the silencer from underneath the passenger side of the instrument panel.
On LHD models, remove the glove box bin See: Body and FrameInterior Moulding / TrimGlove CompartmentService and RepairInstrument Panel Glove Box - Removal.
Remove the front floor distribution duct from the right side of the air distribution housing See: Air DuctService and RepairFloor Distribution Duct - Installation.
Remove the screws (2) that secure the blend door actuator (1) to the right side of the air distribution housing (4) and remove the actuator from the housing.
Disconnect the wire harness connector (3) from the blend door actuator and remove the actuator from the vehicle.
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Tuesday, December 5th, 2017 AT 7:00 AM
Tiny
LOU STUDIO
  • MEMBER
  • 5 POSTS
Is it possible to "reset" by disconnecting battery? (Before I tear everything apart)
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Tuesday, December 5th, 2017 AT 7:38 AM
Tiny
STEVE W.
  • MECHANIC
  • 13,461 POSTS
Reset on that one uses a scan tool to cycle the system and relearn. It may be that a software update through a dealer would repair it if it is not an actual mechanical problem. What is the actual problem?
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Tuesday, December 5th, 2017 AT 12:00 PM
Tiny
LOU STUDIO
  • MEMBER
  • 5 POSTS
I have to tear apart to investigate, but still no way of knowing if actuator motor or the blend door itself. Problem is no heat passenger side. Thanks again.
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Thursday, December 7th, 2017 AT 10:55 AM
Tiny
STEVE W.
  • MECHANIC
  • 13,461 POSTS
Might be worth it to visit a dealer or a shop with a good scan tool and have them check for codes in the HVAC module, there are a lot of them that could tell you if it is the actuator or not, and see if they can cycle the actuator. Snake a camera up in the duct and watch the door.
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+1
Thursday, December 7th, 2017 AT 12:26 PM
Tiny
LOU STUDIO
  • MEMBER
  • 5 POSTS
Thanks a lot Steve.I'm going to have to take her car for a ride, now she says no heat on her side either.(I could see if this car got great gas mileage or something, but it has been a chump ever since we got it)
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Thursday, December 7th, 2017 AT 7:14 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,602 POSTS
Please let us know what you find. We are interested to see what it is.

Cheers, Ken
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Sunday, December 10th, 2017 AT 4:23 PM
Tiny
LOU STUDIO
  • MEMBER
  • 5 POSTS
Thanks and Merry Christmas!
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Wednesday, December 13th, 2017 AT 7:00 AM

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