You are correct, it is a used module.
You need the factory scan tool to change the VIN number to your exact number. Once that is done, you will be able to set it up. There are some cases where you cannot change the VIN which means you need another module.
I would tell the dealer that they gave you a module with a number already in it. It should be blank and ready to add the VIN number.
Roy
Friday, December 17th, 2021 AT 3:33 AM