Hi,
On this vehicle, the blend air door is actuated by a cable. The blend air door is what determines the air temperature entering the vehicle. In one position it provides heat and the other A/C.
Since you are not getting cold air into the vehicle, I suspect either the cable is out of adjustment or something has broken allowing the door to stay in the heat position.
I attached a pic of what the cable and actuator lever looks like. Locate that under the dash on the HVAC box and see if it moves when you change the temperature from hot to cold.
Let me know what happens.
Joe
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Friday, May 29th, 2020 AT 8:24 AM