Hi,
It could indicate a few things, and yes, the solenoid itself could be bad. The interesting thing is this. When there is no vacuum, the front wheels should engage. If there is vacuum, it should stay in 2wd. Something is preventing the vacuum from releasing and engaging the front axles. The idea that it is both sides tends to lead me to believe the problem is before the hubs. At this point, I'm thinking it could be the module or the IWE solenoid.
As far as how it works, it is both electrical and vacuum actuated. When the four-wheel-drive system is in 2H mode, the 4X4 control module (PCM) supplies a ground path to the IWE solenoid to apply vacuum to the integrated wheel ends (disengaging the front hubs from the front half shafts). In 4WD mode, the 4X4 control module (PCM) does not supply the ground path to the IWE solenoid, vacuum is not applied to the integrated wheel ends and an internal spring keeps the front hubs engaged to the front half shafts.
With that in mind, something is preventing the vacuum from being removed from the hubs.
I hope that makes sense. Sorry it's so long. Just trying to explain.
See pic below. Check all wiring related.
Let me know what I can do to help.
Take care,
Joe
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Tuesday, October 19th, 2021 AT 5:38 PM