Starter not working

Tiny
JAMVAN2K
  • MEMBER
  • 2007 CHRYSLER PACIFICA
  • 4.0L
  • V6
  • FWD
  • AUTOMATIC
  • 95,000 MILES
Having trouble starting sometimes, solenoid will click, but starter does not turn. Sometimes I will have to sit and turn key several times before it will start. Had new starter replaced about 2 months ago because of the issue, but it continues to have issue intermittently. Also battery was replaced less then a year ago. Sometimes it starts first try, sometimes it starts after turning key 10-15 times, on average it takes 2-3 times before it starts. I bought a ignition switch to replace because I heard that could be the issue, but have yet to install it myself for fear of having to have it towed to the dealership because of the anti-theft causing a problem. What is the issue? Any help would be appreciated. Also it has been hard to find full instructions on replacing the ignition switch, so any detailed instructions or diagrams would be VERY helpful. : )
Thursday, August 21st, 2014 AT 11:37 PM

15 Replies

Tiny
CARADIODOC
  • MECHANIC
  • 33,916 POSTS
Hello,

It sounds like the starer has gone out but to be sure lets run down this guide to confirmt he failure.

https://www.2carpros.com/articles/starter-not-working-repair

For many years there was a real common problem wit the contacts in the solenoid burning away. Many farm and home stores have the kits to replace them for about 12 bucks. That applies to the little silver Nippendenso starters. You don't have that style. Given that you have the same problem with a new starter, it's almost certain you have a bad cable or connection. To find that you'll need a test light or digital voltmeter. Do you have one of those and know how to use it?

I'm racing against a dying laptop battery so I don't have time to describe the entire procedure. If you want to tackle this yourself, let me know and I'll type the description tomorrow night. You'll need a helper to turn the ignition switch, (or you can use a jumper wire to bypass the starter relay), and you'll have to catch it when it's acting up.

Please run down this guide and report back.
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Friday, August 22nd, 2014 AT 2:20 AM
Tiny
JAMVAN2K
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Thank you for the quick reply as this is something I am trying to handle myself as the starter install was VERY costly when we had it done. If it is not the ignition switch, I will probably return that. But yes I do have a simple multimeter and am familiar with its use.

So from what you are saying is the solenoid may be bad? Even though it makes the click noise? Can these contacts be cleaned? Also keep in mind I live in Texas where it is very hot right now, not sure if heat matters, but I thought I would mention it. Also have had the car for about 3 years or less. Any other information you need, I can provide for a better diagnosis.

Thanks
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Friday, August 22nd, 2014 AT 5:10 AM
Tiny
JAMVAN2K
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Also I noticed you said GM, but this is a Chrysler vehicle.
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Friday, August 22nd, 2014 AT 8:01 AM
Tiny
CARADIODOC
  • MECHANIC
  • 33,916 POSTS
The first thing in your favor is you don't have a Nippendenso starter. Yours uses a standard solenoid bolted to the starter motor, and I haven't heard of any common problems. The second thing is you replaced the starter already, and the chance of having two bad ones is pretty unlikely. That's assuming you installed a rebuilt starter and not a used one. That just leaves the cables and connections, and if I'm right, we'll find it with the voltmeter.

We could measure "voltage drops", but in this case it will be just as easy to simply measure the voltages at various points. The hardest part of this test is going to be catching the problem while it's occurring, and to keep it in the bad state so it can be diagnosed. You may want to wait until the problem acts up more often. One way to start is with a helper turning the ignition switch. The problem is the engine is going to want to start, and if you cycle the switch fast enough, many of the models will only let you do that three times before you have to wait a while. A better trick is to pop the cover off the starter relay and squeeze the contact, or you can remove the relay completely and use a jumper wire or stretched-out cotter pin to jump terminals 30 and 87 together. The advantage to the cotter pin is if you can catch it acting up, you can leave that in place, then do the testing without a helper. You can also do the following procedure when the starter is working properly, but it's irrelevant because the engine is going to start right away, and the readings will have little meaning. It will give you a feel for doing the procedure though.

Once you have the problem occurring, starter solenoid engaged, but the starter isn't cranking the engine, place the voltmeter probes right on the battery posts, (not the cable clamps attached to them. For this example, lets say you find 12.0 volts. Now move the positive probe from the post to the cable clamp, then move the negative probe to that clamp. You should still read 12.0 volts. When the starter is cranking the engine, you're allowed 0.2 volts less at each clamp, actually, each mechanical connection, but that is next to impossible to measure this way.

These guides can help us fix it

https://www.2carpros.com/articles/starter-not-working-repair

and

https://www.2carpros.com/articles/car-battery-load-test

Check out the diagrams (Below). Please let us know what happens.
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Sunday, August 24th, 2014 AT 10:38 PM
Tiny
JENNIFERMCCURDY
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  • 2006 CHRYSLER PACIFICA
  • 4WD
  • AUTOMATIC
  • 141,900 MILES
Yesterday I was driving down the road and my car just cut off on me. I tried to crank it but it wouldn't. Please help!
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Tuesday, December 29th, 2020 AT 11:19 AM (Merged)
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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Welcome to 2CarPros.

Most times, it is one of two things that cause a crank/no start, spark or no fuel. First, take a look through this link

https://www.2carpros.com/articles/car-cranks-but-wont-start

The first things I would check for both spark and fuel to the engine. Here are links that show how it's done:

https://www.2carpros.com/articles/how-to-check-fuel-system-pressure-and-regulator

https://www.2carpros.com/articles/how-to-test-an-ignition-system

Here are two links that may help when you check for spark:

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

https://www.2carpros.com/articles/how-to-use-a-voltmeter

https://www.2carpros.com/articles/how-to-check-wiring

_______________________________________

If you need help or have questions, please feel free to let me know.

Take care,
Joe
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Tuesday, December 29th, 2020 AT 11:19 AM (Merged)
Tiny
ANTHONY GOLIGHTLY
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  • 1 POST
  • 2006 CHRYSLER PACIFICA
  • 6 CYL
  • AWD
  • AUTOMATIC
  • 97,000 MILES
The car acts up once an a while. Won't turn over and just clicks. I put a small charger on it and it starts up. Had battery checked and alternater checked everything seems to be ok. What could be the problem?
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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)
Tiny
RASMATAZ
  • MECHANIC
  • 75,992 POSTS
Battery and alternator good could be one of the following starter, starter relay, park/neutral switch and ignition switch.
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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)
Tiny
ALLBONESALEX
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  • 2005 CHRYSLER PACIFICA
  • 107,000 MILES
I am having a problem with my 2005 chrysler pacifica wont start. If u turn the key to acc dash lights come on and then shut off but when u turn the key to start it it clicks and then nothing. So if some one could please help
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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)
Tiny
OBXAUTOMEDIC
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Hello,

Is the battery the original one that came in it? Have you tried to Jump Start it? Sounds like a battery problem...

Check out this link for more help on testing battery...

https://www.2carpros.com/articles/how-to-check-a-car-battery

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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)
Tiny
ZEPDOG1
  • MEMBER
  • 1 POST
Main battery ground broken. Look behind driver side mudflap. Find negative main ground. Wire is too short from factory
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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)
Tiny
CHUCK MARTIN
  • MEMBER
  • 2 POSTS
  • 2004 CHRYSLER PACIFICA
  • 50,000 MILES
Pacificia 2004 has starting problems. Alternator checks out ok. Battery checks out ok. Have has fast clicking noises when the motor will not turn over. If it sits for one day it will not start.

I have had to replace a couple of batteries, which I had thought I had some kind of drain. But now thinking it is more starter? Solenoid, brushes or started related?
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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)
Tiny
FIXITMR
  • MECHANIC
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Rapid clicking noises indicates power pulsing due to low battery charge or bad connections.
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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)
Tiny
CHUCK MARTIN
  • MEMBER
  • 2 POSTS
I do not think I have bad battery connestions or a bad battery. The battery checks out as bing ok. The connections are all good. It has to be other than the battery or connections to the battery. Any more ideas?
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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)
Tiny
FIXITMR
  • MECHANIC
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Remove and bench test starter?
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Tuesday, December 29th, 2020 AT 11:20 AM (Merged)

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