Hello,
It sounds like the lock arm of the latch is not being activated completely for some reason and it could be the latch is bad as well. You will need to remove the door panel with the door closed which can be done easier if you remove the seats.
https://www.2carpros.com/articles/door-panel-removal
Once off move the lock rod back and forth to see if you can get it to unlock fully.
Check out the diagrams (Below)
Please let us know what happens.
Cheers, Ken
Images (Click to make bigger)
Monday, October 29th, 2018 AT 12:07 PM
(Merged)