Where did you get the key from? You mentioned the dealer, but did you get the key from them or another source?
If the key will not program and you are following the process, then I suspect the key is the issue.
The programming is pretty easy so just review the info attached below and make sure you are following the 10- or 30-minute program process.
If you are and the key is not programming, then I would suggest getting another key as that is the likely issue.
If that is not the issue, then we need to check the codes and find out if there are any codes pointing to a greater issue.
https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing
Please run through this info and let me know what questions you have. Thanks
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Monday, December 27th, 2021 AT 4:47 PM