I am not sure what this dealer is talking about. The only thing that makes sense is that their WDS scan tool does not work. This is the scan tool that programs keys, but I would suggest a different method.
I would reach out to a lock smith as most all of them program these keys and they will come to you.
I am attaching the process below from the manual, but these keys cost less than $10.00 online and then you will pay less than $100 in most cases to have them programmed.
This is far better than replacing the switch and keys as a kit. As you suggested, you need to cut a key to fit this ignition so that you can turn it and release it then you will have to cut new keys to fit the new switch if it didn't come already cut.
Please see the attached info and let us know what questions you have.
Thanks
Images (Click to make bigger)
SPONSORED LINKS
Monday, April 25th, 2022 AT 3:02 PM